Refund policy
Return Policy
- Time Frame: You have 30 days from receiving your item to return.
- Initiate a Return: Contact us at shop@palmsclubla.com
- Return Shipping: Customers are responsible for return shipping or returns can be dropped off in Los Angeles for free.
- Full Refunds: Full refunds, including shipping costs, are given on all orders.
Damages and Issues:
- Please inspect your order upon reception and contact us immediately if the item is defective, damaged, or incorrect, so we can send you a new one. No need to return a damaged item.
Exchanges:
- To exchange an item, return the original item and make a separate purchase for the new item.
Refunds:
- Refunds are processed to your original payment method immediately. Note that your bank or credit card company may need additional time to process and post the refund.
- If you haven’t received a refund after 10 business days of returning the item, please contact us at shop@palmsclubla.com
For any questions please contact us at shop@palmsclubla.com
